For developers & warranty teams
Warranty ticket #482
Apt 3B
Defect logged • cracked tile, bathroom
Day 1
Assigned to subcontractor
Day 1
Marked complete, awaiting confirmation
Day 4
Customer stories
Kaamos Ehitus / Liven
500+ apartments under warranty each year • inspections, defects and claims in one place
What once required three project managers working from Excel now takes two, using Hausing —
Kaamos Ehitus, 2.5 years in.
Before Hausing
Kaamos’ site managers each kept their own spreadsheet, and Liven’s inspectors filled out paper forms that had to be scanned by hand. Neither gave anyone a company-wide view of what was actually going on.
Every site manager kept a separate Excel file, so no one had a company-wide view of recurring issues.
All warranty tasks landed in one shared inbox, leading to lost agreements and unclear responsibilities.
Handwritten inspection notes were hard to read, and photos couldn’t be attached to paper or Excel.
Digital inspections
Inspectors answer predefined questions, attach photos on the spot and generate a signed report — and every issue found becomes a warranty ticket automatically.
1
Answer questions on-site
Predefined inspection questions, step by step.
2
Attach photos & files
Added directly to each question, on the spot.
3
Generate a signed report
Signed on-screen by all parties, stored centrally.
4
Findings become tickets
Every issue found is turned into a warranty task automatically.
Warranty management
From defect to closed and audited
One ticket carries the defect, the photos, the assigned subcontractor and the confirmation — so nothing is agreed twice or lost in an inbox.
1
Defect captured
Logged as one ticket, with all context attached.
2
Assigned to subcontractor
One click to forward the job — no separate email.
3
Marked complete
Subcontractors close their own tasks, without email.
4
Confirmed & archived
Full history kept for audits and future warranty reviews.
Why Hausing
Two customers, the same result
Kaamos Ehitus • using Hausing since 2020
Alex Talisainen, Head of warranty and quality department
500+
apartments under warranty per year
inspections and defects in one place
Liven • using Hausing since 2025
“When all communication moves to one platform, many follow-up calls become unnecessary.”
Taavi Konga, Head of Construction
~1,500
homes in preparation today
warranty work already in Hausing
Trusted by property teams across the Baltics
Integrations
Hausing works with the software you already use
Accounting, access control, BIM and ERP systems - connect Hausing to your stack.
FAQ
Do residents need training to submit a warranty task?
Kaamos found customers accepted the software well — it’s now natural for a client to submit their own task.
Can subcontractors close tickets themselves?
Yes — subcontractors mark work complete directly, and the full history stays visible to everyone involved.
Are digital inspections and warranty tickets connected?
Yes — each issue found during an inspection can be turned into a task and assigned to the appropriate contractor.
Is there a free trial?
Yes — try Hausing for free, or see the full warranty workflow walked through live.
See how Hausing handles inspections, warranty tickets and maintenance diaries in one place.