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From Manual to Automated: Tulevara’s Success with Hausing’s Property Management Software
In this case study, we explore Tulevara's journey, covering:
- Why they needed a new property management system,
- How they started the process and what was important to them,
- Their plans for the future.
User of: lease management, utility calculations, work order
Used before: Excel
About Tulevara
Tulevara is a leading innovative commercial real estate solutions provider operating in Estonia. Their mission is to create a "home" for each company, as they believe that functional rental premises should support the business activities and unique needs of both the tenant and the lessor. Tulevara manages a growing portfolio of over 60,000 square meters across Estonia.
Markus Jugala, a board member of Tulevara, shares insights into their decision to adopt a property management tool.
The Challenge
The first step was selecting the right property management software.
Markus explained that he still strongly believes in Microsoft products and for some processes they are using Excel spreadsheets. However he is increasingly looking towards ways they can use specialised software to make their processes more efficient."Property management has additional depth to it, so a specific platform for this use case was the best option for us," explained Markus.
The Solution
After evaluating several options, Tulevara chose Hausing's property management software."Hausing had the most features we wanted without requiring extensive additional development," noted Markus.Hausing has streamlined Tulevara's processes, enabling them to digitize administrative tasks through a work order system and manage rental leases and billing via a digital portfolio.
Hausing's key features include:
- Asset and lease management,
- Building and managing utility calculation systems,
- Maintenance work order system,
- Scheduling preventive maintenance.
The Next Step
Tulevara’s partnership with Hausing didn’t end with onboarding and digitizing their portfolio. To further enhance efficiency, they collaborated with Hausing’s development team to implement an IoT solution for remote metering.IoT solutions combine hardware (like sensors and devices), software, connectivity, and data processing to create real-time insights or automate processes.
"Their team's openness to new solutions and dedication to detail is impressive and has been a great inspiration to our team as well,"
said Henry, CGO of Hausing.
They wanted their meter readings to be automatically integrated into Hausing's system to reduce manual tasks. In spring 2024, Hausing introduced an integration with Calidity, automating meter readings and eliminating much of the manual work previously involved.
Conclusion
Tulevara's journey with Hausing illustrates how technology can transform property management operations. Automating processes like metering readings, has significantly reduced manual work and boosted operational efficiency.As Tulevara continues to optimize and expand it's operations, it's reassuring to know that they have trusted Hausing, to be their partner.
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+372 56 222 099info@hausing.ee