HAUSING FOR PROPERTY MANAGERS
Property managers handle tenant requests, contractors, owners and invoices across many buildings, usually with a small team. Hausing turns every request into a tracked job, sends it to the right contractor and keeps tenants and owners updated, so nothing waits in someone’s inbox.
-50 %
emails and calls about request status
400+
work orders handled by a two-person team
1 thread
per job, from request to invoice
0
jobs lost when someone is on holiday
WHY IT MATTERS
Requests arrive by phone, email and message. Contractors need chasing, owners want updates and invoices need checking. It adds up to hours every day.
01
Requests come from everywhere
Email, phone, portal and messages all land in one queue, with the details and photos attached.
02
Contractors need chasing
Send the job, set a deadline and see progress without calling. Contractors update the order themselves.
03
Costs need approval
Cost limits per job and per owner. Anything above the limit goes for approval before work starts.
04
Owners want reports
Spend, open work and completed jobs per building, ready to send without building a spreadsheet.
IN PRACTICE
08:30
Overnight requests, 15 buildings
Six requests arrived by email and the tenant portal. Each one is already an order with photos and location.
Two are merged as duplicates; four are assigned before 09:00.
10:15
Water leak, apartment building 4
A tenant reports water coming through the ceiling. Triage marks it urgent.
The plumber is dispatched on a 2-hour SLA; the tenant gets updates automatically.
13:00
Quote above the owner’s limit
The roofer quotes €2,400 for a repair. The owner’s approval limit is €1,500.
Approval request sent to the owner with photos and the quote attached.
15:30
Third heating complaint this month
The same building, the same riser, three complaints in four weeks.
Flagged for a heating system review instead of another quick fix.
17:00
Monthly owner report
Completed jobs, costs and open items for each building, generated from the orders.
Sent to eight owners in one step.
HOW HAUSING HELPS
Costs approved before work starts
Every job has a cost limit based on the building and the owner. Contractors quote on the order, and approvals are recorded with the name and date.
Contractors work on the same order
Contractors receive the job with photos, access details and the deadline. They update status, add photos and attach the invoice on the same order.
Tenants and owners see the progress themselves
Tenants follow their own requests and owners see their buildings, so you answer fewer calls and emails.
✓
Tenant portal with request status
✓
Owner view with costs and open work
✓
Automatic updates when a job changes status
OTHER USE CASES
We’ll show the request queue, the contractor flow and the owner reports against your own data.
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